Prosjektet er finansiert av Forskningsrådets SAMRISK-program. Omtale fra prosjektbeskrivelsen:
The RESCUE project will develop new knowledge based models of emergency communication by studying social media use in three different emergency cases:
- The terrorist attacks in Norway in 2011
- An environmental disaster, the flooding in May and June 2013 in central Europe
- The pandemic influenza popularly known as the swine flu, particularly during what was defined as its “critical phases” in 2009.
Apart from improving our understanding how social media has been used by key crisis/risk communicators (crisis/risk information authorities, rescue organizations and journalists) and what impact it has had in these emergencies, The RESCUE project will identify strengths and weaknesses in usage patterns and the assessment methods that have been applied. The second overarching objective of the project is more normative and practical: To enable improved social media interaction in emergencies and use of social media tools in emergency communication. Arrangements for such improved usage will be established through 1. Close dialogues with end users and 2. On the basis of knowledge of social media use in emergencies generated through the empirical research in the case studies. 3. By including an SME partner with special qualifications and an outstanding record of software development and of building social websites and services. In the process of developing social media tools for actors communicating and evaluating information in emergencies the usage and the usability of the tools will be studied both in real-life situations and tested in a laboratory setting.